XEK = Carrier Direct      XED = Exchange American Rescue Plan - You must apply thru CC There is no other way for client to do it online and I get credit   You must apply by 15th to have coverage start on 1st of month. OFF EXCHANGE PAYMENTS 888-256-3650 ON EXCHANGE PAYMENTS  855-836-9705 If getting letter from employer for loss of coverage, it must be on company letterhead and include client's name + date of loss of coverage. Child only: Each child is primary subscriber on their own application. Adult will not be shown on app. 2018 - Age 26 will remain on policy till end of birth month, then will be automatically cancelled. Write a new plan for person. If you switch plans, billing will continue as is If client has a BS plan but no broker and I send them an app, they will be mine. I only need a BOR if they currently have a broker. COMM - I figure avg policy is $931/mo = $12.10 1st year + $3.60 bonus = $15ish/mo 1st year. But residuals are $9/mo, not $15/mo so $6 shor per customer x 12 months = losing $14,400/year.
2018 HMO	CHILD DENTAL	Misc	Reference Materials
www.blueshieldca.com/ACO Click on Map Enter Zip Click "Process" + = Doctors * Blu Cir = Hosp	In Provider Directory, all embeded child dental plans are the Dental PPO Individual Plan	Broker of Record Change 3rd Party Authorization	ACA Qualifying Event Docs SUPP DISCOUNTS 2019 You can apply at diff times & still get household disc. You can get household PLUS $25 disc
CONTACTS
Producer Services: 800 559 5905 producerservices@blueshieldca.com #5 = all other 888-510-7151 brokersales@blueshieldca.com HMO Line for Agents and Clients 855-836-9705	Customer Numbers Cust Service 888 256 3650 Open 8am - 8pm Claims 888 800 2742 Dental 888 679 8928 Cancellation Fax 209 371 5836	Customer Numbers e-Application IT 877 932 3375 If no card & need doctor... ACA... 855 836 9705 BS Direct... 888 256 3650 Network/Contract Issues 800 258 3091	Christina.Sanchez@BlueShieldCA.com Patricia.Eghbali@BlueShieldCA.com Monica.Vaiz@blueshieldCA.com Dani.Williams@BlueShieldCA.com Annette.Greene@BlueShieldCA.com Christian.Maher@BlueShieldCA.com

BSC Appeals & Grievances Dept, PO Box 629007, Eldorado Hills CA 95762 ~or~ Fax: 916 350 7585

eligibilityverification@blueshieldca.com <<< supporting documents

HOME

FROM FEB 2018: 

Here is a comprehensive update with need-to-know information and helpful links to resources about Blue Shield plans and services for the Individual and Family Plans (IFP) market. This month’s topics are listed below.

• Members renewing in a plan outside January may qualify for a special enrollment period
• Understanding special enrollment period and requirements
• Join a special enrollment period webinar
• Self-service resources to help your clients access care
• Shield Concierge brings a personalized experience to your Trio HMO clients
• New special enrollment period section – coming soon!

ACCORDING TO  BROKER SUPPORT @ 10:10am ON 11/19/18, IF YOU SEND A CLIENT YOUR LINK (start & send application), THEN CLIENT WILL BE YOURS - YOU DON'T NEED BOR.

Make sure you can provide service to all of your customers by submitting a broker of record change request any time you need to make an update. Here’s how:

1.     Download your broker of record change request form on Producer Services here.
 

2.     Complete the form, noting the following:

o    Direct enrollment with Blue Shield: An agency or individual can be requested as broker of record.

o    Enrollment through Covered California: You can designate only individual Covered California Certified Insurance Agents as the broker of record. If you list an agency instead of an individual, Covered California will not accept it.
 

Send your broker of record change request to Blue Shield at producer.services@blueshieldca.com for processing. To make sure you are paid correctly, it is important to include “Broker of Record” in the subject line.